Escolhendo um sistema de pedidos de autoatendimento can be challenging when you need to reduce queues, simplify ordering, and support multiple payment methods without creating a complicated customer experience. You also need hardware that can work with your existing POS or ordering software and fit your available space. Shenzhen Xingtongda Tecnologia da Informação Co., Ltda. (Quiosque XTD) develops self-service terminals for restaurants, lojas de varejo, salas de serviço do governo, transporte, e outras indústrias. Its customizable ordering kiosk supports touchscreen interaction, QR and barcode scanning, NFC opcional, impressão de recibos, and flexible installation. Com Android 11 ou janelas 11 configurations, you can select a platform that matches your software and operational requirements.
Por que escolher um sistema de pedidos de autoatendimento?
A self service ordering system lets customers browse menus, personalizar pedidos, confirm payments, and receive receipts without relying entirely on counter staff. Para restaurantes e ambientes QSR, this can create a more consistent ordering workflow during busy periods.
XTD Kiosk’s ordering machine combines the main hardware functions you may need in one terminal:
- 21.5-inch capacitive touchscreen with 1080×1920 Full HD resolution
- Android 11 with RK3568 or Windows 11 with Intel i5
- Wi-fi, Bluetooth 4.0, and Ethernet connectivity
- 1D/2D barcode scanning from mobile screens and printed media
- Optional NFC module for contactless payment
- Seiko 80 impressora térmica mm com cortador automático
- 3D structured-light camera for optional facial payment and identification functions
- 8Oh, 5W stereo speakers and optional microphone
- Vertical, área de trabalho, montado na parede, and tray-based installation options
This configuration allows you to adapt the kiosk to different ordering environments instead of purchasing separate hardware for every function.
Self Service Ordering Kiosk for Different Applications
A restaurant may use a self ordering kiosk with POS payment to let customers complete the ordering process independently. The system can also integrate with third-party POS software, membership platforms, and ordering systems.
Restaurant and QSR Ordering
In a fast-food restaurant, customers can browse the menu, selecione itens, scan a QR code, completar o pagamento, and receive a printed receipt. The touchscreen supports gestures such as dragging, zooming, and swiping, making the interface suitable for self-service ordering.
Retail and Other Service Environments
The same hardware platform can support retail checkout, hospital registration, serviços governamentais, and transportation ticketing. This makes a customized self service ordering kiosk useful when you need one hardware platform with different software applications.
Self Ordering Kiosk Hardware Comparison
Before selecting a kiosk, you should compare the hardware configuration with your actual application requirements.
| Recurso | XTD Self Ordering Kiosk | Basic Ordering Terminal |
|---|---|---|
| Tela | 21.5″ capacitive touchscreen | Tela sensível ao toque |
| Sistema operacional | Android 11 / Windows 11 | Usually one platform |
| Pagamento | QR, código de barras, NFC opcional | Depends on configuration |
| Impressora | 80 impressora térmica mm | Opcional |
| Câmera | Optional 3D structured light | Usually optional |
| Rede | Wi-fi, Bluetooth, Ethernet | Basic connectivity |
| Instalação | Floor, área de trabalho, wall, bandeja | Usually fixed |
| Personalização | OEM/ODM disponível | Limitado |
| Casos de uso | Restaurante, varejo, public services | Mainly ordering |
The right configuration depends on your software, payment workflow, installation space, and customer volume. You should therefore define these requirements before requesting a quotation.
How to Select a Self Service Ordering System
Follow these steps when evaluating an OEM self ordering kiosk manufacturer:
- Define the application — Identify whether you need restaurant ordering, QSR service, check-out de varejo, registro, or another workflow.
- Choose the operating system — Select Android 11 for compatible Android applications or Windows 11 with Intel i5 for Windows-based software.
- Confirm payment functions — Decide whether you need QR/barcode scanning, NFC, facial payment, or other payment hardware.
- Check peripheral requirements — Confirm printer, câmera, microfone, palestrante, scanner, and interface requirements.
- Select the installation method — Choose vertical, área de trabalho, montado na parede, or tray-based installation according to your site.
- Discuss customization — Work with the manufacturer on screen size, cor, estrutura, módulos de hardware, and software compatibility.
Why Work With XTD Kiosk?
Shenzhen Xingtongda Tecnologia da Informação Co., Ltda. focuses on self-service terminals and intelligent equipment solutions, with OEM/ODM design and manufacturing services. Its product range includes self-ordering machines, máquinas de auto-checkout, self-payment terminals, terminais de emissão de bilhetes, terminais emissores de cartões, terminais de impressão de relatórios, e outros equipamentos de autoatendimento.
XTD Kiosk operates a professional sheet metal production workshop equipped with Bystronic 4000KW and 3000KW laser cutting equipment, Máquinas de dobra CNC, máquinas de rebitagem, e equipamentos de soldagem. The company also maintains production, testando, and aging lines to support manufacturing and quality inspection.
Its team covers management, R&D, produção, vendas, suporte técnico, e serviço pós-venda. XTD Kiosk also provides documented product certifications, supporting buyers who need supplier qualification and compliance information during procurement.
Perguntas frequentes
What is a self service ordering system?
A self service ordering system allows customers to browse products or menus, submit orders, fazer pagamentos, and receive receipts through a self-service terminal. Restaurants commonly use it to support independent ordering.
Can XTD Kiosk customize the ordering machine?
Sim. XTD Kiosk provides OEM/ODM services and can customize hardware configurations, aparência, cor, installation method, and optional modules according to project requirements.
Does the kiosk support multiple payment methods?
The system supports QR and barcode scanning and can be configured with an optional NFC module. Depending on the project, you can also configure a camera and other payment-related hardware.
Conclusão
UM sistema de pedidos de autoatendimento can give you a flexible way to streamline customer ordering while supporting touchscreen interaction, integração de pagamento, impressão de recibos, and different installation environments. XTD Kiosk combines Android or Windows platforms with configurable peripherals and OEM/ODM manufacturing, allowing you to build a solution around your actual application rather than a fixed terminal configuration.
CTA
If you are sourcing a self service ordering system for restaurants, send XTD Kiosk your required screen size, sistema operacional, payment method, printer requirements, installation type, and estimated order quantity. The XTD team can then help you evaluate the suitable hardware configuration and discuss OEM/ODM customization for your project.
