Choisir un système de commande en libre service can be challenging when you need to reduce queues, simplify ordering, and support multiple payment methods without creating a complicated customer experience. You also need hardware that can work with your existing POS or ordering software and fit your available space. Shenzhen Xingtongda Information Technology Co., Ltée. (Kiosque XTD) develops self-service terminals for restaurants, magasins de détail, salles de services du gouvernement, transport, et d'autres industries. Its customizable ordering kiosk supports touchscreen interaction, QR and barcode scanning, NFC en option, impression de reçus, and flexible installation. Avec Android 11 ou Windows 11 configurations, you can select a platform that matches your software and operational requirements.
Pourquoi choisir un système de commande en libre-service?
A self service ordering system lets customers browse menus, personnaliser les commandes, confirm payments, and receive receipts without relying entirely on counter staff. Pour les restaurants et les environnements QSR, this can create a more consistent ordering workflow during busy periods.
XTD Kiosk’s ordering machine combines the main hardware functions you may need in one terminal:
- 21.5-inch capacitive touchscreen with 1080×1920 Full HD resolution
- Androïde 11 with RK3568 or Windows 11 with Intel i5
- Wi-Fi, Bluetooth 4.0, and Ethernet connectivity
- 1D/2D barcode scanning from mobile screens and printed media
- Optional NFC module for contactless payment
- Seiko 80 imprimante thermique mm avec coupeur automatique
- 3D structured-light camera for optional facial payment and identification functions
- 8Oh, 5W stereo speakers and optional microphone
- Verticale, ordinateur de bureau, mural, and tray-based installation options
This configuration allows you to adapt the kiosk to different ordering environments instead of purchasing separate hardware for every function.
Self Service Ordering Kiosk for Different Applications
A restaurant may use a self ordering kiosk with POS payment to let customers complete the ordering process independently. The system can also integrate with third-party POS software, membership platforms, and ordering systems.
Restaurant and QSR Ordering
In a fast-food restaurant, customers can browse the menu, sélectionner des éléments, scan a QR code, finaliser le paiement, and receive a printed receipt. The touchscreen supports gestures such as dragging, zooming, and swiping, making the interface suitable for self-service ordering.
Retail and Other Service Environments
The same hardware platform can support retail checkout, hospital registration, services gouvernementaux, and transportation ticketing. This makes a customized self service ordering kiosk useful when you need one hardware platform with different software applications.
Self Ordering Kiosk Hardware Comparison
Before selecting a kiosk, you should compare the hardware configuration with your actual application requirements.
| Fonctionnalité | XTD Self Ordering Kiosk | Basic Ordering Terminal |
|---|---|---|
| Écran | 21.5″ capacitive touchscreen | Écran tactile |
| Système opérateur | Androïde 11 / Fenêtres 11 | Usually one platform |
| Paiement | QR, code à barres, NFC en option | Depends on configuration |
| Imprimante | 80 imprimante thermique mm | Facultatif |
| Caméra | Optional 3D structured light | Usually optional |
| Réseau | Wi-Fi, Bluetooth, Ethernet | Basic connectivity |
| Installation | Floor, ordinateur de bureau, mur, plateau | Usually fixed |
| Personnalisation | OEM/ODM disponible | Limité |
| Cas d'utilisation | Restaurant, vente au détail, services publics | Mainly ordering |
The right configuration depends on your software, payment workflow, installation space, and customer volume. You should therefore define these requirements before requesting a quotation.
How to Select a Self Service Ordering System
Follow these steps when evaluating an OEM self ordering kiosk manufacturer:
- Define the application — Identify whether you need restaurant ordering, QSR service, caisse de détail, inscription, or another workflow.
- Choose the operating system — Select Android 11 for compatible Android applications or Windows 11 with Intel i5 for Windows-based software.
- Confirm payment functions — Decide whether you need QR/barcode scanning, NFC, facial payment, or other payment hardware.
- Check peripheral requirements — Confirm printer, caméra, microphone, conférencier, scanner, and interface requirements.
- Select the installation method — Choose vertical, ordinateur de bureau, mural, or tray-based installation according to your site.
- Discuss customization — Work with the manufacturer on screen size, couleur, structure, modules matériels, and software compatibility.
Why Work With XTD Kiosk?
Shenzhen Xingtongda Information Technology Co., Ltée. focuses on self-service terminals and intelligent equipment solutions, with OEM/ODM design and manufacturing services. Its product range includes self-ordering machines, caisses automatiques, self-payment terminals, bornes de billetterie, terminaux d'émission de cartes, terminaux d'impression de rapports, et autres équipements libre-service.
XTD Kiosk operates a professional sheet metal production workshop equipped with Bystronic 4000KW and 3000KW laser cutting equipment, Machines à cintrer CNC, machines à riveter, et matériel de soudage. The company also maintains production, essai, and aging lines to support manufacturing and quality inspection.
Its team covers management, R.&D, production, ventes, assistance technique, et service après-vente. XTD Kiosk also provides documented product certifications, supporting buyers who need supplier qualification and compliance information during procurement.
FAQ
What is a self service ordering system?
A self service ordering system allows customers to browse products or menus, submit orders, effectuer des paiements, and receive receipts through a self-service terminal. Restaurants commonly use it to support independent ordering.
Can XTD Kiosk customize the ordering machine?
Oui. XTD Kiosk provides OEM/ODM services and can customize hardware configurations, apparence, couleur, installation method, and optional modules according to project requirements.
Does the kiosk support multiple payment methods?
The system supports QR and barcode scanning and can be configured with an optional NFC module. Depending on the project, you can also configure a camera and other payment-related hardware.
Conclusion
UN système de commande en libre service can give you a flexible way to streamline customer ordering while supporting touchscreen interaction, intégration des paiements, impression de reçus, and different installation environments. XTD Kiosk combines Android or Windows platforms with configurable peripherals and OEM/ODM manufacturing, allowing you to build a solution around your actual application rather than a fixed terminal configuration.
Appel à l'action
If you are sourcing a self service ordering system for restaurants, send XTD Kiosk your required screen size, système opérateur, payment method, printer requirements, type d'installation, and estimated order quantity. The XTD team can then help you evaluate the suitable hardware configuration and discuss OEM/ODM customization for your project.
